This page explains in plain words what happens to information when you use this website. We know that people reading about government programmes are often worried about their personal details, so we’ve kept this as clear as we can. By using the site, you’re agreeing to what follows.
What We Collect
You don’t need an account to read our pages, and we don’t ask for your personal details just to show you information.
If you write to us through the contact form, we receive your name, your email address, and whatever you put in your message. We use these only to read your note and reply.
Like all websites, ours also picks up some technical details automatically: your IP address, the type of phone or computer and browser you use, roughly where you are, which pages you open, and how you reached us. None of this tells us who you are.
Why We Collect It
It helps us see which pages people read, which ones are slow or broken, and whether someone is trying to spam or attack the site. It also tells us what questions readers have, so we know what to write next. We don’t try to build a profile of you, and we don’t use this information to make decisions about anyone.
Your CNIC and Other Documents
This matters more than anything else on this page. We never need your CNIC number, a photo of your CNIC, your family details, your bank account, or any OTP code, and we will never ask for them. Please don’t send them to us in a message. If something like that does arrive, we’ll delete it. And be careful of anyone who claims to be from this website and asks for such details.
Cookies
We use a few cookies, which are small files your browser saves. They help the site work properly and remember simple things. You can switch them off in your browser’s settings. Some features might work less smoothly afterwards, but you should still be able to read everything.
Sharing
We don’t sell or rent your information to anyone. We’d only share something if the law required it, if an authority made a valid request, or if it was needed to protect visitors or the website from harm.
Keeping Things Safe
We do the sensible things, like keeping our software updated and limiting who can see messages. Still, nothing on the internet is perfectly safe, and we can’t promise otherwise.
How Long We Keep It
We keep messages only as long as we need them to reply, or as long as the law requires. After that, they are deleted.
Links to Other Websites
Some of our pages may point to official websites or other useful places. We don’t control those, and we’re not responsible for how they treat your information. Check that a website is genuine before you enter anything personal.
Children
Our website is written for adults. We don’t knowingly collect personal information from children under 13, and if we find that we have, we’ll remove it.
Your Rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Please use the Contact Us page and we’ll deal with your request.
Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page, and carrying on using the website means you accept the changes.